Training a Voice Assistant – From Recognizing Speech to Understanding Sentiment


Once a novelty, voice-enabled assistants are now an everyday presence in our lives—whether they reside in the operating system of a mobile phone, the dashboard of a vehicle, or in the intricate wiring of a smart speaker. Not only are they now more commonplace, they are increasingly expected to be capable of doing more than just scheduling reminders or playing podcasts. Templated answers that miss the mark with users, or phrases such as, “I’m sorry, could you repeat that,” no longer cut it.

In this white paper on training voice assistants, we give an overview of how they’re designed, trained, and built to enrich customer experiences and bring a competitive edge to the businesses that create them.