French Spontaneous IVR Dataset

Kickstart your Interactive Voice Response (IVR) projects with our French Spontaneous IVR Dataset, featuring 604 hours of diverse French speech recordings from France and Canada. Covering essential areas like retail, insurance, telecommunications, and banking, this dataset is modeled on real-life customer interactions with IVR systems.

Leverage this dataset to:

• Enhance the accuracy of your voice recognition algorithms, ensuring they can effectively understand varied French dialects and accents.
• Incorporate real-world, spontaneous dialogue from the dataset to bolster the performance of customer service automation tools, making them more adept at handling user inquiries and requests.
• Refine your NLP models, enabling them to process and interpret user requests more naturally and accurately.
• Develop IVR systems that are not only intuitive but also highly responsive, capable of delivering a superior user experience by understanding and processing user requests with enhanced accuracy.

This dataset is ideal for

• IVR System Enhancement
• Speech Recognition Accuracy Improvement
• Customer Service AI Automation
• Natural Language Processing (NLP) and Understanding
• Training AI for Better French Language Comprehension

Technical Specifications

• Audio Format: WAV, for uncompromised audio clarity.
• Sample Rate: 8kHz, tailored for telephony and IVR systems.
• Bits Per Sample: 16 bit, capturing detailed sound waves.
• Recording Environment: Includes both noisy and silent settings to mimic real-life scenarios.
• Communication Band: Narrowband, focusing on the essential voice frequencies for telephony applications.
• Device Type: Mobile, reflecting the common use case in IVR interactions.
• WER (Word Error Rate): 3.68%, indicating high transcription accuracy.

Metadata Distribution

French (Canada)

French (France)

Why Choose Our Dataset?

Ethical Data Collection

At Defined.ai, we are committed to ethical data collection practices, ensuring that our datasets are derived from fully consented, transparent processes. Our global, diverse crowdsourcing strategy not only expands the dataset's scope, but also steadfastly maintains standards of privacy and integrity. Download our Ethical AI Manifesto.

Tailored to Your Needs

We understand the uniqueness of every project. That's why we offer customizable dataset solutions to match your specific requirements, from particular object classes to desired languages and formats. Our goal is to deliver data that not only meets but exceeds your project expectations.

Partnering for Innovation

Selecting Defined.ai as your data partner opens doors to innovation. Our datasets are foundational elements for developing sophisticated AI models across various applications. With us, you gain more than just data; you leverage our expertise and dedication to advancing AI technology.

License Information

This dataset is covered by our standard Data license agreement. The license agreement is perpetual and allows for the commercialization of all models built on the data.