Hindi Spontaneous IVR Dataset

Hindi
Audio
Banking
Insurance
Retail
Telco
Automatic Speech Recognition

Introducing our Hindi Spontaneous IVR Dataset, a unique compilation of 299 hours of interactive voice response (IVR) communications in Hindi, carefully recorded in key sectors like banking, telecommunications, retail, and insurance. Featuring native speakers from India, this dataset captures genuine customer interactions with IVR systems, presenting a wide variety of spontaneous queries and responses.

58_Hindi Spontaneous IVR.jpg

Amount

299 Hours

Field

Banking, Telco, Retail, Insurance

Clarity

: 8kHz, 16 bit, WAV format

Setting

Noisy and silent

Leverage this dataset to:

  • Refine your AI's ability to accurately recognize and process spoken Hindi, enhancing its effectiveness in voice-driven applications.
  • Deepen your AI's comprehension of user intents and nuances, improving its conversational capabilities.
  • Train your AI, making IVR systems more responsive and intuitive for Hindi-speaking users.
  • Equip your AI with the skills to understand and address customer queries more effectively, using insights gained from spontaneous Hindi conversations.
  • Contribute to higher customer satisfaction and operational efficiency in customer service.

This dataset is ideal for

  • Enhancing IVR Systems for Better Customer Interaction
  • Training Speech Recognition Software for Accuracy
  • Developing Conversational AI in Hindi
  • Improving Natural Language Processing (NLP) Models
  • Creating More Intuitive Voice-Powered Assistive Technologies

Technical Specifications

  • Audio Format: WAV, for the highest quality audio.
  • Sample Rate: 8kHz, tailored for clear voice recognition.
  • Bits Per Sample: 16 bit, capturing every nuance of speech.
  • Recording Environment: Both noisy and silent settings, offering versatile training scenarios.
  • Communication Band: Narrowband, focusing on the voice frequency range ideal for telephony applications.

Metadata Distribution

IVR_Hindi_Gender.png IVR_Hindi_Age.png

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License Information

This dataset is covered by our standard Data license agreement. The license agreement is perpetual and allows for the commercialization of all models built on the data.

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