Italian Spontaneous IVR Dataset
Our new Italian Spontaneous IVR Dataset features 190 hours of speech data from Italy. It's aimed at improving AI's interaction with customers in the Italian-speaking world. This dataset supports developers in enhancing voice recognition systems, IVR solutions, and AI-driven customer service applications by providing diverse examples from banking, insurance, retail, and telecommunications sectors through spontaneous IVR interactions.
Amount
Field
Region
Clarity
Leverage this dataset to:
- Refine AI-powered customer service solutions with nuanced voice recognition.
- Train more responsive and understanding IVR systems.
- Enhance natural language processing models for Italian.
- Improve user experience in automated telephony systems across various sectors.
This dataset is ideal for
- AI developers in fintech, insurance, retail, and telecom industries.
- Voice recognition software companies focusing on Italian.
- Customer service technology providers seeking to upgrade IVR systems.
- NLP researchers working on Italian.
Technical Specifications
- Total Hours: 190 hours of interactive voice response data
- Regional Coverage: Italian from Italy.
- Domains: Banking, Insurance, Retail, Telecommunications.
- Recording Quality: Telephony recordings saved in 8kHz 16 bit WAV format.
- Environment: Mix of noisy and silent, simulating real-life conditions.
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Ethical Data Collection
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License Information
This dataset is covered by our standard Data license agreement. The license agreement is perpetual and allows for the commercialization of all models built on the data.
